{"id":8654,"date":"2023-11-27T15:46:44","date_gmt":"2023-11-27T13:46:44","guid":{"rendered":"https:\/\/idep.org.cy\/?page_id=8654"},"modified":"2024-12-17T16:42:47","modified_gmt":"2024-12-17T14:42:47","slug":"parapona","status":"publish","type":"page","link":"https:\/\/idep.org.cy\/en\/idep\/diadikasies-enstaseon-kai-paraponon\/parapona\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8654\" class=\"elementor elementor-8654 elementor-6719\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3237b77 e-flex e-con-boxed e-con e-parent\" data-id=\"3237b77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3218b53 elementor-widget elementor-widget-text-editor\" data-id=\"3218b53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Complaints policy<\/strong><\/p><p>The Foundation for the Management of European Lifelong Learning Programmes (IDEP) receives written complaints or reports, which may concern any matter relating to the work of the Foundation, sponsored projects and\/or the professionalism and conduct of its staff. Complaints must be submitted in writing via the IDEP\u2019s website, by completing the relevant online <a href=\"https:\/\/idep.org.cy\/en\/voithiste-mas-na-veltiothoume\/\">form:<\/a><\/p><p>Upon receipt, the complaints\/recommendations are investigated and IDEP takes corrective action if and when required.<\/p><p>The Foundation for the Management of European Lifelong Learning Programmes (IDEP) is obliged to respond in writing to the complainant\/reporter within one month from the date of receipt of the complaint\/recommendation.<\/p><p>Therefore, if someone wishes to receive any response, the complaint submitted should not be anonymous. In such a case, the IMEP assures any interested party that it is committed to treating the complainant&#8217;s\/reporter\u2019s details in complete confidentiality.<\/p><p>However, if it is the complainant\/reporter&#8217;s wish to remain anonymous, then he\/she should ensure that the form provides all the information necessary to investigate the issue properly and effectively (e.g. organisation details, activity and sector under which it operates, project number, etc.).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints policy The Foundation for the Management of European Lifelong Learning Programmes (IDEP) receives written complaints or reports, which may concern any matter relating to the work of the Foundation, sponsored projects and\/or the professionalism and conduct of its staff. Complaints must be submitted in writing via the IDEP\u2019s website, by completing the relevant online&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8652,"menu_order":77,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8654","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints - IDEP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/idep.org.cy\/en\/idep\/diadikasies-enstaseon-kai-paraponon\/parapona\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - IDEP\" \/>\n<meta property=\"og:description\" content=\"Complaints policy The Foundation for the Management of European Lifelong Learning Programmes (IDEP) receives written complaints or reports, which may concern any matter relating to the work of the Foundation, sponsored projects and\/or the professionalism and conduct of its staff. 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